Choose the level of preventive plumbing care that fits your home. Every membership is handled locally by Mark's Sewer & Drain—no national call center and no unfamiliar rotating crew.
Family-owned since 1989 · Second generation · Monterey Peninsula
Call anytime, 24/7. Standard-rate appointments can be self-scheduled from 11:00 AM to 5:00 PM. Work before 11:00 AM or after 5:00 PM is billed at overtime rates and confirmed directly.
Pay monthly with a one-time enrollment fee, or choose the discounted annual paid-in-full option.
Monthly memberships renew until canceled. Annual memberships cover 12 months and are paid once at checkout. Secure payment is processed by Stripe.
+$59 one-time enrollment
Core preventive coverage for homeowners who want an annual professional inspection and priority access when trouble starts.
Best for: Newer homes and homeowners who want reliable annual oversight.
+$89 one-time enrollment
Stronger protection for most homes, including sewer visibility, waived diagnostic costs, and savings on service work.
Best for: Most Monterey Peninsula homes, especially homes with mature landscaping or aging sewer lines.
+$149 one-time enrollment
The most complete annual plumbing-maintenance package, combining inspection, sewer maintenance, water-heater care, and the highest member discount.
Best for: Older homes, recurring root or drain concerns, and homeowners who want the fullest preventive care.
Every tier includes the annual inspection foundation. Higher tiers add sewer maintenance, waived fees, and member discounts.
| Included Benefit | Essential | Home Guard | Whole Home |
|---|---|---|---|
| Annual 24-point plumbing inspection | Included | Included | Included |
| Priority scheduling | Included | Included | Included |
| Emergency / after-hours call-out fee (overtime labor still applies) | Waived | Waived | Waived |
| Trip and diagnostic fees | Standard rates | Waived | Waived |
| Annual sewer camera inspection | Not included | Included | Included |
| Camera recording and location map | Not included | Included | Included |
| Annual main sewer cleaning | Not included | Not included | Up to 100 feet |
| Annual tank water-heater flush | Not included | Not included | Included |
| Eligible service-work discount | — | 5% | 10% |
| Digital inspection history | Included | Included | Included |
Service details: The $175 minimum billable service charge still applies to billable service work. Repairs, parts, inaccessible plumbing, specialty cutting blades, excavation, permits, code corrections, and work not specifically listed above are billed separately. Discounts apply to eligible labor and service work and cannot be combined with other promotions. Calls are accepted 24/7; standard-rate self-scheduling is available from 11:00 AM to 5:00 PM. Before 11:00 AM and after 5:00 PM, overtime labor rates apply even when a membership waives the separate call-out fee.
This is a preventive-maintenance membership—not a warranty, insurance policy, or guaranteed emergency-response contract. Members receive only the benefits specifically listed for their plan. Repairs, parts, stoppages, excavation, and other work remain separately billed unless the plan expressly says they are included.
After joining: Stripe emails your payment receipt, and your membership is connected to one residential service address.
First visit: Request the initial inspection online during an available arrival window or call (831) 625-0404.
Home record: Your tier, completed benefits, findings, recommendations, and next due date are tracked.
Renewal: Monthly plans renew until canceled. Annual paid-in-full plans provide 12 months of membership.
Priority scheduling means members are offered preference over nonmembers requesting service of similar urgency. It does not guarantee same-day, after-hours, weekend, or holiday service and does not override previously scheduled work.
Service is subject to availability. Mark's Sewer & Drain may close or limit scheduling for holidays, vacations, illness, severe weather, emergencies, unsafe conditions, or other reasonable operational needs. After-hours, weekend, and holiday work—when available—may carry overtime or other additional charges.
Included inspections, camera work, cleaning, or maintenance must be scheduled and completed while the membership is active. We may send reminders, but the member is responsible for choosing an available appointment. Unused benefits have no cash value and do not roll over into a later membership term.
The $175 minimum billable service charge applies to billable work unless a listed plan benefit specifically waives it. Repairs, replacement parts, active stoppages, inaccessible plumbing, specialty cutting blades, excavation, permits, code corrections, restoration, and work beyond a plan's stated scope are separately authorized and billed. Member discounts apply only where expressly listed and cannot be combined with other promotions.
A waived after-hours call-out fee does not waive overtime labor rates. Membership and preventive maintenance do not guarantee that a breakdown, leak, backup, root intrusion, or other plumbing problem will not occur.
Membership covers one residential service address and requires reasonable access to the covered plumbing. The member must disclose known hazards and provide safe, sanitary working conditions. Extra work needed to gain access, protect the property, or address concealed or pre-existing defects is not included unless stated in writing.
Monthly memberships are recurring subscriptions charged each month until canceled. Annual memberships are paid in full for a 12-month term. Any required renewal or price-change notice will be provided as required by law.
Members may cancel before the next renewal using any cancellation option provided with Stripe billing communications or by calling (831) 625-0404. Cancellation stops future renewals; amounts already paid for the current period are non-refundable except where required by law. Enrollment fees become non-refundable after the initial inspection is performed.
Mark's Sewer & Drain may refuse service or cancel a membership for nonpayment, misuse of benefits, repeated missed appointments, fraud, unsafe or unsanitary conditions, threats, harassment, abusive conduct, or repeated demands outside the membership's stated benefits. If the company ends a prepaid membership for reasons unrelated to member conduct or nonpayment, any refund due for the unused portion will be handled fairly and as required by law.
These terms work together with the benefits and exclusions shown in the plan cards and comparison table. If a specific written plan benefit conflicts with a general statement here, the more specific written benefit controls.
Service Club terms last updated July 22, 2026.I will help you choose the right tier based on the home's age, sewer history, water heater, and any recurring concerns—without pushing you into more coverage than you need.